This Privacy Policy describes how My3dSelfie, Inc., operating the 3DAILY Studio for Business platform at studio.3daily.com (the "Site", the "Service", "we", "us", "our"), collects, uses, and shares information about you when you access or use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Account and Business Information
- Company name, registered address, and business registration number
- Billing contact name, work email address, job title, and phone number
- Subscription tier, credit balance, and transaction history
- VAT, GST, or tax registration number where applicable
B. Team and User Data
- Names and work email addresses of team members added to your workspace
- Role assignments and login activity
- Account settings and preferences
C. Project and Content Data
- Images, photographs, reference files, prompts, design instructions, and other materials you upload or submit
- Project briefs, feedback notes, and revision instructions
- 3D models, renders, videos, brochures, and other digital outputs produced under your account
- Order history, distribution settings, and connected channel configurations
D. Payment Information
Payments are processed by Stripe, Inc. We receive limited payment-related information such as payment confirmation, billing name, and transaction metadata. We do not store full payment card numbers. Stripe’s privacy policy is available at stripe.com/privacy.
E. Technical and Usage Data
- IP address, browser type, device type, operating system, and approximate location based on IP
- Usage patterns, session data, feature interactions, and error reports
- Referral URLs, cookies, and similar tracking technologies
F. Communications
Support inquiries, emails, messages, and feedback submitted through our platform or support channels.
2. How We Use Your Information
- To create and manage your account, process subscriptions and payments, and deliver the Service
- To assign certified artists to your production orders and conduct quality review
- To publish digital assets to your connected distribution channels on your instruction
- To respond to support requests and provide account management
- To detect and prevent fraud, abuse, and unauthorised account activity
- To improve and develop the Service through aggregate usage analysis
- To send service notifications and, where you have opted in, promotional communications
- To comply with applicable legal and regulatory obligations
5. Data Retention
- Account data — retained for the duration of your subscription plus any applicable legal retention periods
- Project files and outputs — retained for 12 months following production completion, then deleted unless you have exported or downloaded them
- Payment records — retained as required by applicable tax and financial regulations
- Credits — subject to the rolling expiry window of your plan: Starter 2 months, Growth 3 months, Scale 6 months
6. Data Security
We implement industry-standard technical and organisational measures to protect your information, including encryption in transit and at rest, access controls, and contractual confidentiality obligations binding all artists and production partners. No method of internet transmission is 100% secure. You are responsible for maintaining the security of your account credentials.
7. International Data Transfers
We are incorporated in Delaware, United States. Your data may be processed in the United States and in other countries where our service providers operate. We will take appropriate steps to ensure that any international transfers of personal data comply with applicable law.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, export, restrict, or object to the processing of your personal information. To exercise any of these rights, email us at [email protected]. We may need to verify your identity before processing your request and will respond within 30 days.
California residents: You have rights under the CCPA including the right to know what personal information we collect, the right to delete, and the right to opt out of sale. We do not sell personal information.
EEA and UK residents: You may also have rights under the GDPR or UK GDPR including data portability and the right to lodge a complaint with your local supervisory authority.
9. Children’s Privacy
The Service is intended for business users aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information through your account, contact us immediately at [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active subscribers by email at least 14 days before any material change takes effect. The updated policy will be posted at studio.3daily.com/policies/privacy-policy with a revised effective date.
Contact Us
My3dSelfie, Inc.
Platform: 3DAILY Studio — studio.3daily.com
Email: [email protected]
Address: 651 N Broad St, Suite 206, Middletown, DE 19709, United States